How to test your connection

To run a speed test, use the buttons below. For most accurate results, conduct the test while there's nothing else running on your computer. 

If you're experiencing slower than expected speeds please try restarting your computer and router then retry the test. 

Still having issues? We'd love to help! Contact WTC Technical Support.

Other Tips to Improve Speed:

Calix Router on Bookshelf

Move Your Router

Place your router in a central, elevated spot—like on a bookshelf in the main living space.

Walls, doors, and electronics (like baby monitors) can interfere with your signal, so keeping the router clear of obstructions.

Looking concerned at laptop

Clean-up Your Computer

Good signal but slow internet? Your computer might be the culprit.

Background apps—like messaging services—can quietly eat up bandwidth. Try disabling unused startup programs, clearing out old files, and cleaning your browser history to boost performance.

Family in Living Room

Use a Wireless Booster

Large Home? No problem! WTC offers Wi-Fi extender for only $4.00 per month which would fill-in any areas where your signal might be weak or non-existent. 

It's a cost-effective way to gain more indoor coverage.

Internet in Hammock

Outdoor Wi-Fi is Here!

Looking for coverage poolside? How about having internet in your garage? 

It's possible with our outdoor unit, designed to withstand harsh Canadian weather conditions.

Feeling stuck? Don’t stress—our team is here to help.

If you’ve tried a few things and your internet still feels slow, don’t waste time pulling your hair out. Our friendly tech support team is just a call or email away and happy to walk you through it. Sometimes a quick chat is all it takes to get things back on track.

Contact Technical Support:
📞 1-844-507-9000
📧 support@wtccommunications.ca